Contact Our Team
Our support team is on hand to help with questions, account-related issues, technical concerns or general feedback. Whether you need help verifying your account, checking a payment or reporting a problem, our advisers will assist quickly and professionally. You can reach us through email, phone or our help centre and we aim to resolve routine enquiries without delay using the most convenient communication channels for you.
| Department | Contact |
|---|---|
| Customer Support | [email protected] |
| General Enquiries | [email protected] |
| Affiliates | [email protected] |
| Phone | +44 20 7946 1283 |
| Working hours | Mon-Fri, 09:00-18:00 |
Spinmacho is not available to players in Great Britain. If you are located in the UK please use a UK-regulated operator. We cannot offer promotions or accept registrations from UK residents. For account or payments support, contact the teams listed above.
Support via Email
Email is our preferred contact method for detailed requests, account-related issues or situations that require documents or explanations. Please email [email protected] with a clear subject line and up-to-date contact details. This helps us process your request more quickly and avoids delays; where possible include any relevant account ID, screenshots and attachments.
Contact Form
NameEmailMessageSend messageResponse Time
Need help? Spinmacho’s support team aims to respond to most enquiries within one business day. Simple requests via live chat are usually handled quickly; email enquiries to [email protected] are typically answered within 24 hours. Complex cases that require account checks or third party review may take longer depending on their nature. We’ll keep you updated at every step.
Feedback
We’d love to hear your feedback, suggestions or ideas to improve the site. Please share what you like, what could be clearer and any features you’d find useful. All submissions are reviewed carefully and help us prioritise improvements to services, promotions and the overall experience. Your input really helps us make the site easier and more enjoyable to use.