Privacy Statement
This Privacy Policy explains how we at Spinmacho collect, use and protect the personal information you provide when you register, play or otherwise interact with our services. We take your privacy seriously and set out below the kinds of data we hold, why we use it and how you can manage your information.
Types of data we collect
We collect several categories of information to operate accounts, process payments and provide customer support. These include:
- Personal data: name, date of birth, contact details (email and postal address), and identity documents where required to verify your account.
- Technical data: device and browser details, IP address, operating system, and cookies or similar tracking identifiers.
- Transactional data: deposit and withdrawal records, payment method details, bet and game history, and transaction timestamps.
- Account activity: login history, session activity and any correspondence with our support team.
How we use your information
We use your data to provide and manage your account, process payments, prevent fraud, comply with legal and regulatory checks, and respond to support requests. We may also use aggregated, anonymised data for internal analysis and to improve our services.
Data protection practices
We maintain technical and organisational measures to protect your information, including encryption for sensitive data in transit and access controls to limit who can view personal information. We only retain personal data for as long as necessary to fulfil the purposes set out in this policy or to meet legal obligations.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, secure accounts, and understand how people use our site. You can manage cookie settings in your browser, but changing these settings may affect how parts of the site work. For details on specific cookie types and how to manage them, please contact us.
User rights
You have rights over your personal information, including the right to access, correct and request deletion of data we hold about you, subject to any legal or regulatory retention requirements. You may also object to, or request restriction of, certain processing activities.
Access, correction and deletion
To request access to your data, to correct inaccurate information, or to ask for deletion, contact our privacy team. We will respond to verifiable requests and may require proof of identity before making changes to protect your account.
Information sharing and third parties
We may share information with trusted third parties that support our services, such as payment processors, identity verification providers and analytics vendors. We require these partners to safeguard your data and use it only for authorised purposes. We will not sell your personal information to third parties.
Privacy policy updates
We may update this policy from time to time. When material changes are made, we will notify account holders by posting a revised policy or through other reasonable means. Continued use of our services after changes indicates acceptance of the updated terms.
Contact us
If you have questions or wish to exercise your privacy rights, please contact [email protected].